Reservation Policies

Configure booking rules, limits, and guest requirements

1 min23 Jan 2026policies, rules, settings
Reservation policies
Reservation policy settings

Control how guests can book at your restaurant.

Party Size Limits

Navigate: Settings → Reservation Policies

  • Min Party Size — e.g., 1 (allow solo diners)
  • Max Party Size — e.g., 12 (larger parties call to book)

Booking Windows

  • Advance Limit — How far ahead guests can book (e.g., 30 days)
  • Minimum Notice — How soon before arrival (e.g., 2 hours)
  • Same-Day Bookings — Allow or disable

Confirmation Requirements

  • Email Confirmation — Guest must click confirmation link
  • Expiry Time — How long to confirm (e.g., 24 hours)
  • Auto-Cancel — Cancel unconfirmed bookings automatically

Time Slot Settings

  • Interval — 15, 30, or 60 minutes
  • Average Duration — Expected dining time
  • Buffer — Time between seatings

Set your max party size to a reasonable limit, then add a note like "For parties larger than 12, please call us directly."

Was this article helpful?

Can't find what you're looking for? Contact our support team

WhatsApp