Set Up Deposit Rules

Configure when and how much deposit to require

1 min23 Jan 2026deposits, rules, no-shows
Deposit rules
Configuring deposit rules

Deposits reduce no-shows and protect your revenue.

Creating Rules

Navigate: Settings → Deposits

  1. 1

    Enable deposits

    Turn on the deposit feature.

  2. 2

    Set conditions

    Choose when deposits are required (party size, time slots, etc.).

  3. 3

    Set amount

    Choose fixed amount or per-person pricing.

  4. 4

    Configure refund policy

    Set cancellation cutoff times.

  5. 5

    Save

    Click Save to activate.

Deposit Conditions

Require deposits based on:

  • Party Size — e.g., 6+ guests
  • Time Slots — e.g., Friday/Saturday evenings
  • Lead Time — e.g., bookings made less than 24 hours ahead

Deposit Amount Options

  • Fixed Amount — £10, £20, £50 total
  • Per Person — Amount × party size

How It Works

Guest books a slot matching your rules, they're redirected to Stripe checkout, after payment the booking is confirmed, and the deposit is held until the dining date.

Guests see clear deposit requirements before booking, a secure Stripe payment page, and the refund policy in their confirmation email.

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