Guest Management
Every booking builds your guest database automatically. Track visit history, add private notes, tag VIPs, and export data for marketing. Know your regulars and make every guest feel special.
Last updated: 13 Jan 2026
Key benefits
A quick overview of what you get with guest management.
Build detailed guest profiles automatically from every booking
How it works
Profiles created automatically
When a guest books, their profile is created automatically with their name, email, and phone. Repeat guests are matched to their existing profile.
Add tags and notes
Tag guests for quick reference: VIP, Allergy, Reviewer, Birthday. Add private notes like 'Prefers corner table' or 'Lactose intolerant'.
Track visit history
See every visit a guest has made, including dates, party sizes, special requests, and whether they showed up. Identify your most loyal customers.
Export for marketing
Download your guest list as a CSV file to import into Mailchimp, email tools, or your CRM. Perfect for event invitations or loyalty campaigns.
Frequently asked questions
What if a guest books with different email addresses?
Duplicate profiles may be created. You can merge profiles manually by editing the guest record and linking their visit history together.
Can guests see my private notes?
No. Staff notes are only visible to your team in the dashboard. Guests never see these notes.
How do I identify repeat guests?
Guest profiles show visit history so your team can quickly recognise regulars and VIPs.
Is guest data GDPR compliant?
We store guest data securely and support common GDPR requests, including data export and deletion.
Ready to try guest management?
Create your free account today. No credit card required.
