Cookie Policy

Last updated: 24 June 2025

1. Introduction

This Cookie Policy explains how TableGo ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website at business.tablego.uk and our related services. This policy should be read alongside our Privacy Policy, which explains how we collect, use, and protect your personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about how their site is being used.

Cookies can be "persistent" (they remain on your device until deleted or they expire) or "session" (they are deleted when you close your browser). They can also be "first-party" (set by the website you're visiting) or "third-party" (set by a different website).

3. Why We Use Cookies

We use cookies for several important reasons:

  • Essential functionality: To enable core features like user authentication and account access
  • Security: To protect your account and prevent fraudulent activity
  • Performance: To analyze how our website performs and identify areas for improvement
  • User experience: To remember your preferences and provide personalized features
  • Analytics: To understand how visitors use our site and improve our services

4. Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, network management, and accessibility. Without these cookies, services you have asked for cannot be provided.

Examples: Authentication tokens, session management, security features

Duration: Session or up to 30 days

Performance Cookies

These cookies collect information about how visitors use our website, such as which pages are visited most often and if they get error messages from web pages. This information helps us improve how our website works.

Examples: Google Analytics, error tracking, performance monitoring

Duration: Up to 2 years

Functional Cookies

These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features.

Examples: Language preferences, user interface customizations, feature toggles

Duration: Up to 1 year

Targeting/Advertising Cookies

Currently, we do not use advertising cookies on our platform. If this changes in the future, we will update this policy and seek appropriate consent where required.

5. Third-Party Cookies

We may use trusted third-party services that place cookies on your device. These include:

  • Google Analytics: To understand website usage and improve our services
  • Supabase: For authentication and database services
  • Vercel: For website hosting and performance optimization
  • Payment processors: To handle secure payment transactions

These third parties have their own cookie policies, and we recommend reviewing them to understand how they use cookies.

6. Managing Your Cookie Preferences

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete existing cookies
  • Block or allow cookies from specific websites
  • Block third-party cookies
  • Set your browser to notify you when cookies are being set

Browser-Specific Instructions

Chrome: Settings → Advanced → Privacy and Security → Cookies and other site data

Firefox: Preferences → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Privacy, Search, and Services → Cookies and site permissions

Important Note

Please note that disabling essential cookies may affect the functionality of our website and prevent you from using certain features of our service, including logging into your account and managing reservations.

7. Cookie Consent

By continuing to use our website after being informed about our use of cookies through this policy, you consent to our use of cookies as described. If you do not agree with our use of cookies, you should:

  • Adjust your browser settings to refuse cookies
  • Stop using our website
  • Contact us to discuss your concerns

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

9. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

TableGo Privacy Team

Email: privacy@tablego.uk

Address: 284 Chase Road A Block 2nd Floor, London, N14 6HF, United Kingdom

For general inquiries: support@tablego.uk

10. Your Rights Under UK GDPR

As a UK resident, you have specific rights regarding cookies and personal data processing:

  • Right to be informed: About our use of cookies (fulfilled by this policy)
  • Right of access: To request information about cookies we've placed
  • Right to rectification: To correct any inaccurate personal data collected via cookies
  • Right to erasure: To request deletion of personal data collected through cookies
  • Right to object: To object to certain types of cookie usage

To exercise any of these rights, please contact us using the information provided above.