Privacy Policy

Last updated: 24 June 2025

1. Introduction

Welcome to TableGo ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant reservation management platform.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our services, and information from third-party sources.

Information You Provide

  • Account registration information (name, email, password)
  • Restaurant business information (name, address, phone, operating hours)
  • Reservation details and customer information
  • Payment and billing information
  • Customer reviews and feedback

Information Collected Automatically

  • Device information and unique device identifiers
  • Usage data and analytics
  • Location information (with your permission)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

  • Process and manage reservations
  • Facilitate communication between restaurants and customers
  • Provide customer support and respond to inquiries
  • Process payments and prevent fraud
  • Send administrative and promotional communications
  • Improve our services and develop new features
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy:

  • With Restaurants: We share customer reservation details with the relevant restaurant
  • Service Providers: We may share information with trusted third-party service providers
  • Legal Requirements: We may disclose information when required by law or to protect our rights
  • Business Transfers: Information may be transferred in connection with a merger or acquisition

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, and regular security assessments.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Objection: Object to processing of your information for certain purposes

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are made in accordance with applicable data protection laws and with appropriate safeguards in place.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

TableGo Privacy Team

Email: privacy@tablego.uk

Address: 284 Chase Road A Block 2nd Floor, London, N14 6HF, United Kingdom