Recognizing your best customers builds loyalty and repeat business.
Automatic Status
TableGo automatically assigns status based on visits:
- New — First visit
- Regular — 2-4 visits
- Loyal — 5-9 visits
- Elite — 10+ visits
Manual VIP Tag
Navigate: Guest Profile → Tags → VIP
For special guests, open their profile, add the VIP tag, and save. They're flagged on all future bookings.
VIP Recognition
When a VIP books:
- Badge appears on the reservation
- Highlighted in the timeline
- Staff notes are visible
- Past preferences shown
VIP Treatment Ideas
- Preferred table assignments
- Complimentary welcome drink
- Longer reservation times
- Priority during busy periods
- Birthday/anniversary recognition
Create custom tags like "Regular Tuesday" or "Wine Club Member" for more specific VIP recognition.
