Stripe Connection Issues

Troubleshoot Stripe account and payment problems

1 min23 Jan 2026stripe, payments, troubleshooting
Stripe troubleshooting
Stripe connection troubleshooting

Fixing issues with Stripe setup or payments.

Connection Failed

If Stripe won't connect:

  1. Try a different browser
  2. Disable ad blockers
  3. Ensure pop-ups are allowed
  4. Check Stripe account status

Incomplete Onboarding

Stripe may need additional verification. Log into your Stripe dashboard to complete:

  • Business verification
  • ID verification
  • Bank account details
  • Address confirmation

Payment Failures

If payments aren't processing, check the Stripe dashboard for errors, verify the account is active, and ensure there are no restrictions.

Disconnecting & Reconnecting

Navigate: Settings → Payouts → Disconnect Stripe

If needed, go to Settings → Payouts, disconnect Stripe, wait a few minutes, then reconnect with a fresh setup.

For Stripe-specific issues, visit support.stripe.com or contact Stripe directly.

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