Deposits
Protect your revenue with flexible deposit rules. Collect deposits for large parties, peak times, or special events. Stripe handles payments securely, and you control refund policies.
Last updated: 13 Jan 2026
Key benefits
A quick overview of what you get with deposits.
Secure deposit collection powered by Stripe
How it works
Create deposit rules
Set rules like 'Require £10/person for parties of 6+' or 'Require deposit on Friday and Saturday evenings'. Rules can stack for precise control.
Connect Stripe
Complete the Stripe Connect onboarding to accept payments. Deposits go directly to your Stripe account (minus Stripe fees and any platform fee).
Guests pay at booking
When a booking matches your deposit rules, guests are directed to Stripe Checkout to pay before their reservation is confirmed.
Manage refunds and no-shows
If a guest cancels within your policy window, refunds can be processed automatically. For no-shows, you keep the deposit.
Frequently asked questions
How much should I charge for deposits?
Common approaches: £10–£20 per person for large parties, or a flat £50 for peak times. The goal is to deter no-shows without discouraging bookings.
What fees apply to deposits?
Stripe charges payment processing fees. TableGo Basic may apply a platform fee; Pro has 0% platform fee on deposits.
Can guests pay deposits later?
No. Deposits are collected during the booking flow. If a deposit is required, the guest must pay to confirm their reservation.
What if I need to refund a deposit manually?
You can process refunds from the reservation detail page or directly in your Stripe dashboard. Partial and full refunds are supported.
Ready to try deposits?
Create your free account today. No credit card required.
