Let AI help you craft thoughtful responses. This is a Pro feature.
How It Works#
Navigate: Review → Reply → Generate with AI
- 1
Open a review
Navigate to the review you want to respond to.
- 2
Click Generate Reply
Use the AI generation button.
- 3
Review suggestion
AI analyzes the review and suggests a response.
- 4
Edit and personalize
Customize the response to your voice.
- 5
Publish
Post the finalized reply.
AI Considerations#
The AI considers:
- Review sentiment (positive/negative)
- Specific points mentioned
- Your restaurant's tone
- Best practices for hospitality
When to Use AI#
Great for starting points, busy periods, consistent quality, and overcoming writer's block.
Always personalize AI responses for serious complaints, specific incidents, VIP guests, and unusual situations.
