AI Reply Suggestions

Use AI to draft professional review responses

1 min23 Jan 2026ai, reviews, responses
AI reply
AI-generated reply suggestion

Let AI help you craft thoughtful responses. This is a Pro feature.

How It Works

Navigate: Review → Reply → Generate with AI

  1. 1

    Open a review

    Navigate to the review you want to respond to.

  2. 2

    Click Generate Reply

    Use the AI generation button.

  3. 3

    Review suggestion

    AI analyzes the review and suggests a response.

  4. 4

    Edit and personalize

    Customize the response to your voice.

  5. 5

    Publish

    Post the finalized reply.

AI Considerations

The AI considers:

  • Review sentiment (positive/negative)
  • Specific points mentioned
  • Your restaurant's tone
  • Best practices for hospitality

When to Use AI

Great for starting points, busy periods, consistent quality, and overcoming writer's block.

Always personalize AI responses for serious complaints, specific incidents, VIP guests, and unusual situations.

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