When guests present a voucher, here's how to process it.
Finding the Voucher
Navigate: Main Menu → Vouchers → Redeem
Enter the voucher code or scan the QR code to look it up.
Voucher Details
You'll see:
- Voucher value
- Remaining balance
- Expiry date
- Purchase date
- Recipient name
Full Redemption
If the bill equals or exceeds the voucher value, click Redeem Full Value. The voucher is marked as used, and the guest pays any remaining balance.
Partial Redemption
If the bill is less than the voucher value, enter the amount to redeem, click Redeem Partial, and the remaining balance stays on the voucher for future use.
All redemptions are logged with date, time, amount, and staff member for your records.
