Walk-ins are part of restaurant life. Here's how to handle them efficiently.
Quick Add Walk-in
Navigate: Dashboard → + Add Reservation → Source: Walk-in
- 1
Click Add Reservation
Use the quick add button.
- 2
Select current time
Choose today's date and the current time.
- 3
Enter guest name
Use their name or just "Walk-in".
- 4
Set party size
Enter how many guests.
- 5
Save and seat
Create and immediately mark as Seated.
Anonymous Walk-ins
For speed, you can create anonymous bookings:
- Enter a name like "Walk-in #1" or "Table 5 Walk-in"
- Skip email and phone
- Convert to full profile later if they return
Walk-in from Timeline
In the Table Timeline, click on an empty slot, select "Walk-in" as the source, complete minimal details, and mark as Seated immediately.
The timeline shows real-time availability — green indicates available tables and covers capacity.
