Control the emails TableGo sends.
Guest Emails#
Navigate: Settings → Notifications
Automated emails to guests:
- Confirmation — When booking is made
- Pre-booking Reminder — 24 hours before a confirmed booking (optional, off by default)
- Modification — When booking changes
- Cancellation — When booking is cancelled
- Review Request — After dining
Staff Notifications#
Booking emails to your restaurant:
- New Booking — When a reservation is created
- Cancellation — When a guest cancels
- Modification — When a booking is changed
- Daily Summary — Morning overview (where enabled)
By default these go to the restaurant business email. On Settings → Team Members, turn Email Alerts on for active Managers, Staff or the Owner who should also receive them. Viewers cannot receive booking Email Alerts.
Customization (Pro)#
Pro users can edit email content, add custom messages, upload logo, and customize sender name.
Toggle review requests and pre-booking reminders under Settings → Guest Management. See Pre-booking Reminders for the 36-hour booking rule and when reminders are sent.
