Team Management

Use Settings → Team Members to see who is on the restaurant team. Managers and Staff can view the roster and roles matrix. Only the restaurant Owner can invite people, change roles, control booking Email Alerts for others, review Team Activity, remove members, and transfer ownership.

Roles#

• Owner — Full access including team management, TableGo PRO billing and ownership transfer. Each restaurant has one Owner.
• Manager — Full operations, finance and restaurant configuration. Cannot manage the team, subscription or ownership.
• Staff — Same day-to-day booking and guest access as Manager. Settings are view-only; cannot change how the restaurant is configured.
• Viewer — Read-only booking board: times, guest names, party size, tables, Special Requests and Visit Notes. Contact details, guest history, reports and payments stay hidden.

Inviting Team Members#

1. 1

   Open Team Members

   Go to Settings → Team Members. Inviting requires Owner.

2. 2

   Add Team Member

   Open the invitation form.

3. 3

   Enter details

   Add their email and optionally their name.

4. 4

   Select role

   Choose Manager, Staff or Viewer.

5. 5

   Send invitation

   Send the invite email.

Invitation Process#

Invitations expire after 7 days. New users create a TableGo account from the email link; existing users sign in with the matching email. Access starts as soon as they accept. From the member’s actions menu you can Resend Invite (refreshes the link and expiry) or Remove to revoke a pending invite.

Change Role, Remove and Member Details#

• Change Role — Switch an active member between Manager, Staff and Viewer.
• Remove — Soft-removes access immediately. Optional reason is stored in Team Activity. You cannot remove yourself.
• View Details — See contact info, role, status, Joined date (and Rejoined if they returned), plus Recent Activity (Owner only).

Email Alerts#

Booking emails go to the restaurant business email by default. On Team Members, turn Email Alerts on for active non-Viewer members who should also receive those emails. Viewers cannot receive booking Email Alerts. You can turn off delivery to the business email under restaurant email settings if you only want individual team inboxes.

Team Activity#

Owners can open Team Activity for a full administration history (including removed members): invitations, joins and rejoins, role changes, Email Alert changes, removals and ownership transfers. Timestamps use your restaurant timezone. Each member’s Details modal also has a Recent Activity toggle for that person only.

Transfer Ownership#

Ownership can only be transferred to an active Manager. From their actions menu choose Transfer Ownership, complete the checks, and confirm. You become a Manager afterwards. If the restaurant has an active subscription or a connected Stripe account, those must be cleared first — contact support@tablego.uk to disconnect Stripe before transferring.